38 AmLaw 200 firms
trust Verdict for feedback campaigns
4.9 / 5.0
avg client rating
Avg Response Rate
Open Rate (A/B Winner)
Time to First Response
Campaigns Live
Firms Surveyed
12,400+
departing associates
NPS Score
+74
avg across campaigns
Command Console
Every campaign, every signal,
one operational view.
Subject
Your feedback on Matter #{{matter_number}} — 3 minutes
Dear {{partner_name}},
Following the conclusion of {{matter_number}} on {{close_date}}, we are conducting a brief structured review to capture your perspective while the engagement is still fresh.
This takes under 3 minutes. Your responses are confidential and aggregated at the {{practice_group}} level only.
Sent via Verdict · {{firm_name}} · Unsubscribe
Merge Fields Active
Spec Sheet — Procurement Grade
The numbers don't
negotiate.
12-dimension benchmark against generic survey platforms and manual outreach. Quantified deltas, not marketing claims.
Capability
Verdict
Legal-native platform
Generic Survey Tools
e.g., SurveyMonkey, Typeform
Manual Outreach
Outlook + spreadsheet
Average Response Rate
68%
+38% vs industry avg
30%
22%
Subject-Line A/B Testing
Automated, ML-ranked
Manual only
Matter-Level Segmentation
Native (AmLaw schema)
Tag-based workaround
Spreadsheet only
Timed Follow-Up Sequences
4-step behavioral logic
1–2 manual reminders
Merge Field Personalization
12+ legal-specific fields
3–5 generic fields
Copy-paste per email
Data Encryption Standard
AES-256 at rest + in transit
TLS in transit only
Unencrypted
SOC 2 Type II Certified
Attorney-Client Privilege Safeguards
Built-in data segregation
Ad-hoc
Respondent Anonymization
Cryptographic, auditable
Basic suppression
CRM Integration Depth
Bi-directional (Salesforce, Intapp)
Export CSV only
Time to First Response
4.2 hrs avg
−62% vs manual
18 hrs avg
31 hrs avg
Dashboard & Reporting
Real-time, exportable to PDF/Excel
Static snapshots
Setup Time per Campaign
< 8 minutes
vs 3–4 hrs manual
45 min avg
3–4 hours
Data based on Verdict platform analysis, Q4 2025. Industry averages sourced from Legal Feedback Benchmark Report 2025.
ROI Metrics
The return is
already in the data.
Average Response Rate
Across all Verdict campaigns
Time to First Response
Median across 12,400+ surveys
Campaign Setup Time
From template to send-ready
AmLaw 200 Firms
Active on Verdict platform
Departing Associate Exit Surveys
Capture honest feedback from outgoing associates before institutional knowledge walks out the door.
Post-Matter Client Satisfaction
Legal ops directors measuring client sentiment after case resolution — at the matter level, not the firm level.
360° Peer Review Before Comp Committee
Practice group leaders collecting structured peer feedback before compensation committee meetings.
See your first campaign
built in 8 minutes.
The demo environment comes pre-loaded with a sample AmLaw firm's feedback workflow — departing associate survey, subject-line variants, and a live response-rate dashboard. No form. No sales call. Just the product.